Return and Exchange Policy

Exchange and Return Policy

Shipping & Delivery:

  • Orders take between 3 to 9 days to be delivered.

  • You are allowed to inspect the product while the courier is present at the time of delivery.

Returns:

  • Returns are only accepted while the courier is present upon delivery. The customer is responsible for paying the shipping fees in this scenario.

Exchanges:

  • Exchanges are permitted within 1 days of receiving your order.

  • Conditions for Exchange:

    • The product must be in its original condition.

    • The original tags must be attached.

    • The product must be unwashed.

    • The product must be unused.

Process & Refunds:

  • A courier will be dispatched to collect the product.

  • Once received, the product will be inspected to ensure it meets the conditions.

  • In the case of an approved return/refund, the money will be transferred within 7 working days.

Contact Us:

  • Phone: 01034111135